Refunds & Returns
30-Day Return Window
You have 30 days from the purchase date to return any item if you're not satisfied. Contact us at hello@byremake.com.au, and we'll guide you through the process.
Eligibility
To be eligible for a return, the item must be unused and in its original packaging.
Shipping Costs
Please note that returning items is at the customer's cost.
Shipping costs are non-refundable.
Return Address
Send returns to:
REMAKE Returns
362, C307, Level 3
Eastland Shopping Centre
175 Maroondah Highway
Ringwood VIC 3134
Refund Process
Once we receive and approve your return, we'll process the refund to your original payment method. Please consider using a tracked service for your return.
Issues or Questions
For any product or delivery issues, contact us at hello@byremake.com.au. Include your order number and product details for assistance.